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Travelling safely

We care of you! Keep safe!

All current information at a glance

 

Visitors from EU countries, USA, Canada and Japan will be able to enter South Tyrol without having to quarantine.

Arriving guests are required to:

- to carry with them an antigen or PCR test with a negative result. This must not be older than 48 hours unless they have been vaccinated against or have recovered from coronavirus. Proof of vaccination already counts from the 15th day after receiving the first vaccination dose. This test is also valid for the CoronaPass South Tyrol. Children under 2 years of age are exempt from testing.

ATTENTION: From 06.th august also if you are still in the EU or in Italy you have to show at the Check IN the Green pass!!

- Online registration via the EU Digital Passenger Locator Form (dPLF) prior to entry into Italy In the event of a check, a confirmation email on a smartphone is sufficient proof. In exceptional cases, i.e. exclusively in the event of technical obstacles, it is possible to complete the self-declaration in writing.

 

Entry from the United Kingdom of Great Britain and Northern Ireland
- Persons travelling to South Tyrol from Great Britain and Northern Ireland must quarantine for 5 days.
Arriving guests are required to:
- carry with them an antigen or PCR test with a negative result, which must not be older than 48 hours, provided they are not vaccinated against or recovered from coronavirus. This test is also valid for the CoronaPass South Tyrol. Children under 2 years of age are exempt from testing.

- Online registration via the EU Digital Passenger Locator Form (dPLF) prior to entry into Italy In the event of a check, a confirmation email on a smartphone is sufficient proof. In exceptional cases, i.e. exclusively in the event of technical obstacles, it is possible to complete the self-declaration in writing.

When returning from South Tyrol to their home country, guests must also observe the entry regulations applicable in their home country for a return trip from Italy.

 

More important information about the coronavirus in South Tyrol you will find here: 

South Tyrol/Südtirol - Official website for holidays in South Tyrol (suedtirol.info)

 

Cancellation is possible free of charge for those who book directly at any time in the following situations:

- In case of possible border closure;

- If South Tyrol were to be classified as a risk area by your local authorities,

- If a quarantine obligation is imposed before or after your holiday in South Tyrol.

 

 Generally

- Social distancing rules are observed in all rooms

- All common areas are equipped with an automatic ventilation system that guarantees constant air exchange

- Generous rooms and cozy retreats for every single guest

- All employees have been trained and work safely by having their temperaturechecked daily

- There are hand sanitizer dispensers throughout the lodge

- The common areas are regularly cleaned and disinfected, paying close attention to the high-traffic areas (lift, gym, bar)

- all our staff is tested, vaccinated or recovered

 

Breakfast / Dinner / Bar

- Minimum distance between people and tables 1 meter
- Evening menu with 5 courses of your choice
- The bar area and the counter are open and the bar is protected with plexiglass
- Spacious restaurant for correct distancing
- A mask does not need to be worn at the table

- The bar and wine list can be consulted digitally with a QR-Code


Reception & Arrival

- Plexiglass at the reception desk

- Take advantage of our online pre-check-in service: follow link on the booking confirmation


Rooms

- Before arrival, the rooms are cleaned and disinfected respecting the highest hygiene standards
- A Suite-Pad is available for guests in the room for general information
- You will find a disinfectant gel and a surgical mask in your room upon arrival


Relax

- In the relaxation area, the safety distance between the loungers is guaranteed
- The whirlpool, gym, the indoor swimming pool and the finnish-sauna & steam bath remain open


General provisions for South Tyrol

    - Within South Tyrol, you can move around freely at all times and without the need for self-declaration.
    - It is no longer mandatory to wear a surgical mask outdoors. You are nevertheless still required to carry a surgical mask with you and to wear it whenever there is a gathering of people.
    - All outdoor activities are allowed provided the following minimum distances to others are maintained: two metres when engaged in sports activities and one metre during other physical activities.
    - Retail shops are open all week. Wearing an FFP2 mask while shopping is mandatory for people aged 12 and over. For persons with a Green Pass/CoronaPass a surgical mask is sufficient.
    - Bars and restaurants can stay open in line with their normal hours of operation.
    Public transport and cable cars operate at 80% capacity. Wearing a surgical mask while on board is mandatory for people aged 12 and over. An FFP2 mask is still recommended. - Means of transport that are open to the elements can be used at 100% capacity.
    - It is possible to visit to theatres, cinemas and concert halls by reservation only. If more than half of the available seats are occupied, a Green Pass/CoronaPass is required for admission.
    - Museums can be visited at an occupancy of 100%.
    - Outdoor events can take place under the condition that participants are in possession of a Green Pass/CoronaPass.