We care of you! Keep safe!
Important information about the coronavirus in South Tyrol you will find here:
Cancellation is possible free of charge for those who book directly at any time in the following situations:
- In case of possible border closure;
- If South Tyrol were to be classified as a risk area by your local authorities,
- If a quarantine obligation is imposed before or after your holiday in South Tyrol.
- Social distancing rules are observed in all rooms
- All common areas are equipped with an automatic ventilation system that guarantees constant air exchange
- Generous rooms and cozy retreats for every single guest
- All employees have been trained and work safely by having their temperaturechecked daily
- There are hand sanitizer dispensers throughout the lodge
- The common areas are regularly cleaned and disinfected, paying close attention to the high-traffic areas (lift, gym, bar)
Breakfast / Dinner / Bar
- Redesigned buffet with many single portions and the usual selection. A part of the buffet is distributed through a protected station. Mandatory use of mouth and nose protection mask, disinfectant and one-way gloves available
- Minimum distance between people and tables 1 meter
- Evening menu with 5 courses of your choice
- The bar area and the counter are open and the bar is protected with plexiglass
- Spacious restaurant for correct distancing
- A mask does not need to be worn at the table
- The bar and wine list can be consulted digitally with a QR-Code
Reception & Arrival
- Plexiglass at the reception desk
- Temperature control upon arrival to ensure the safety of all guests and the entire team, the temperature must not exceed 37.5 ° C
- Take advantage of our online pre-check-in service: follow link on the booking confirmation
- Before arrival, the rooms are cleaned and disinfected respecting the highest hygiene standards
- A Suite-Pad is available for guests in the room for general information
- You will find a disinfectant gel and a surgical mask in your room upon arrival
- In the relaxation area, the safety distance between the loungers is guaranteed
- The whirlpool, gym, the indoor swimming pool and the finnish-sauna & steam bath remain open
General provisions for South Tyrol
- Outdoors and in closed rooms is always an interpersonal one safety distance of 2 meters to be observed, except between cohabiting members of the same household and in different
regulated specific cases.
- Always wear a face mask covering your mouth and nose.
- When it comes to facemasks, the use of FFP2 masks is recommended.
- Wash and sanitise your hands regularly.